We're Here to Help You
Before trying to contact us by sending an email, take a look at some of the most 'Frequently Asked Questions' people have asked before, with answers.
Of course, if you cant find the answer, please do contact us by sending a message through and we'll endevour to get back to you ASAP.
Contact UsThe executive members made a decision based on how they defined what a pet was.
"An animal that is tamed or domesticated and is kept as a companion."
Yes, you certainly can, at any time too. Not only do we endeavour to make PetsBook as assessable as possible, catering to every budget, we understand how people's circumstances can change.
Once you have added your profile, you'll be able to log back in and see/edit your account details. You'll also see who's online and who's left a message, just for you.
We enable you to pay by PayPal as well as credit cards, via PayPal. You don't need to have a PayPal account to pay with a card, we just use their payment gateway because it's trusted world-wide!
Is my credit card information secure? You bet it is, because it's not stored on the site, nor on our servers. We never get to see anything because PayPal handles the entire process through their secure gateway.
Yes, one membership account can have multiple pet profiles. Simply add the first, then at your account dashboard, you'll see a button to add another.
No! We require it to verify who you are and to interact with you.
No. We require it to help identify you and to send you SMS messages as a possible method of security verification.
For the love of Cats and Dogs
